FlexWallet

What is FlexWallet?

FlexWallet is a convenient feature for No Contract Customers that enables domestic voice roaming, international long distance calling, directory assistance and usage of voice, text and data beyond what is allowed in the selected service plan. Flex Wallets are credited with $10 for each line. Your FlexWallet will rollover from month-to-month for 12 months. When the balance reaches $3.00, Flash Wireless will automatically charge $10 per line to the credit card on file. FlexWallet spending limits can be set by logging into your account at www.flashwireless.com. The monthly refill amount default is $50.00.

Does FlexWallet balance rollover?

FlexWallet balances rollover, so you get to keep your unused balance.

How much is FlexWallet?

FlexWallet is $10 and is included in your Activation Fee.

How are optional features charged?

Optional features are charged to the FlexWallet.

How are overages charged?

Overages are charged to the FlexWallet.

How is FlexWallet Refilled?

Refills are automatically charged to the card on file with your account when the FlexWallet balance reaches $3 (low-balance threshold).

Why is there a $3.00 low-balance refill?

There is a $3.00 low-balance refill to prevent your services from being interrupted.

How do I set a monthly spending limit on my FlexWallet?

Refills are automatically charged to the credit card on file with your account when the FlexWallet balance reaches $3.00. You will automatically be charged $10.00 per line. Monthly spending limits can be modified by logging into your online account management page. The monthly refill amount default is $50.00. If the Flex Wallet for any one line on an account reaches the monthly limit, all services on that account will be suspended and all subsequent outgoing calls will be directed to Flash Wireless Customer Care.

Can I cancel my FlexWallet?

FlexWallet cannot be cancelled.

Will my service be suspended if my FlexWallet replenishment charges are declined?

Yes. If you use your FlexWallet account balance below $3.00, your account will be charged $10.00 for each line. If the replenishment charges are declined your service will be suspended/hotlined. You will have to pay your account balance for each line before your service is restored.