Can I opt out of certain alerts and notifications?
Yes, you can select to receive email, text alerts or both. Please note that some alert notifications are not available via text message. Some alerts are mandatory and you will not be able to opt out of certain notifications.
What type of information will I receive through email and texts?
You can receive updates included, but not limited to:
- Service and Device Activation Instructions
- Payment confirmations
- Refund confirmations
- Upcoming bill payment reminder
- Low balance/monthly spending limit alerts
- Suspended line notification To manage alert and notification options, please contact Flash Wireless Customer Care using online chat or you may text or call 888-226-2141 FREE.
Do you offer paper billing?
Flash Wireless currently does not offer paper bills. However, you can download and print your current under the BILLING section of your online account management portal.
Do text alerts count against my monthly allowance?
No, text alerts and notifications are free and will not count against your monthly messaging allowance.